Privacy Policy

Last Updated: October 30, 2025

1. Introduction

Welcome to Pliant Embed Builder. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting your privacy and ensuring transparency in our data practices.

By using the Pliant Embed Builder service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect the following personal information:

• Name: First name and last name
• Username: A unique identifier for your account
• Email Address: Used for account verification, communication, and password recovery
• Password: Stored in encrypted form using industry-standard hashing algorithms

2.2 Usage Data

We automatically collect certain information when you use our service, including:

• IP addresses
• Browser type and version
• Operating system
• Pages visited and features used
• Time and date of visits
• Time spent on pages
• Referral source

2.3 Embed Content Data

When you use the service, we store:

• Saved embed configurations and content
• Embed names and descriptions
• Plain message content
• Embed field data (titles, descriptions, colors, images, etc.)
• Timestamps of when embeds were created and modified

2.4 Webhook Information

We do not store Discord webhook URLs. Webhook URLs are used temporarily to send messages and are not saved in our database. You are responsible for the security and management of your webhook URLs.

2.5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the service to function properly, including session management and authentication
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our service

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the service.

3. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: To create, maintain, and manage your user account
• Service Delivery: To provide, operate, and maintain the embed builder functionality
• Authentication: To verify your identity and secure your account
• Communication: To send account-related emails, including verification, password resets, and important service updates
• Saved Embeds: To store and retrieve your saved embed configurations
• Service Improvement: To analyze usage patterns and improve our service
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Support: To respond to your inquiries and provide customer support

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as hosting providers and email services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Discord Integration

When you send messages through Discord webhooks, the content is transmitted directly to Discord's servers. We do not control how Discord processes this information. Your use of Discord webhooks is subject to Discord's Privacy Policy and Terms of Service.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

• Complying with legal processes (subpoenas, court orders)
• Enforcing our Terms of Service
• Protecting the rights, property, or safety of Pliant, our users, or others
• Investigating potential violations of law or policy

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your information.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: Passwords are hashed using bcrypt or similar strong cryptographic algorithms
• Secure Transmission: Data is transmitted over HTTPS with SSL/TLS encryption
• Access Controls: Limited access to personal information by authorized personnel only
• Database Security: Secure database configurations with access restrictions
• Regular Updates: Keeping software and systems up to date with security patches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained while your account is active
• Saved Embeds: Retained while your account is active
• Usage Logs: Typically retained for 90 days for security and analytics purposes
• Email Communications: Retained as needed for legal compliance and support

When you delete your account, we will delete your personal information and saved embeds within 30 days, except where retention is required for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to access your personal information and request a copy of the data we hold about you.

7.2 Correction

You can update your personal information at any time through your profile settings. You have the right to request correction of inaccurate or incomplete information.

7.3 Deletion

You may delete your account at any time through your profile settings. Upon deletion, all your personal information and saved embeds will be permanently removed from our systems.

7.4 Opt-Out

You can opt out of non-essential emails by adjusting your account settings or following the unsubscribe link in emails we send.

7.5 Cookie Management

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our service.

7.6 Data Portability

You have the right to request a copy of your saved embeds in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@pliant.bot.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 13 without parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using our service, you consent to the transfer of your information to our facilities and the third parties with whom we share it as described in this Privacy Policy.

10. Third-Party Links

Our service may contain links to third-party websites, including Discord. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to your registered email address (for significant changes)

Your continued use of the service after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, we do not respond to DNT signals or similar mechanisms.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@pliant.bot
• Discord: https://discord.gg/pliant
• Instagram: https://instagram.com/pliantbot
• Twitter/X: https://x.com/@PliantBot

16. Consent

By using the Pliant Embed Builder service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.